Frequently asked questions
The details, made clear.
Clear answers can make the first step feel easier. If you still have questions, the secure scheduling portal is the best place to start.
What is a PMHNP?
A Psychiatric Mental Health Nurse Practitioner is an advanced practice registered nurse with specialized mental health training. A PMHNP can evaluate mental health concerns, provide therapy-informed care, and prescribe and manage psychiatric medication.
Do you offer in-person appointments?
Yes. In-person psychiatric visits are available in the Austin, Texas area. Secure video appointments are also available for patients in the states we serve.
What states do you serve?
Virtual care is available to patients located in Connecticut, Florida, Iowa, Tennessee, and Texas at the time of their appointment. In-person visits are also available in the Austin, Texas area.
What ages do you treat?
Renewed Hope & Wellness works with adolescents age 13 and older, as well as adults.
What conditions do you treat?
Care may support anxiety, depression, mood concerns, ADHD, sleep difficulties, and co-occurring conditions. An appointment can help determine whether the practice is a fit for your needs.
Do you prescribe medication?
Yes. Medication management focuses on non-controlled-substance options. Renewed Hope & Wellness does not prescribe controlled substances, including stimulants and benzodiazepines.
How do virtual appointments work?
Request an appointment, complete intake forms before your visit, and join a secure video session. The first visit is a comprehensive evaluation, with follow-ups focused on progress and adjustments.
Can I choose between virtual and in-person care in Texas?
Yes. Patients in the Austin, Texas area may schedule either an in-person visit or a secure video appointment, based on availability and the care that fits their needs.
How long are appointments?
Initial evaluations can be up to 60 minutes. Follow-up appointments are generally about 30 minutes and focus on how your plan is working.
How do I book an appointment?
Use the secure scheduling portal, or call or text 737-234-6591. New patients are welcome.
Is my information private?
Visits use a secure, HIPAA-compliant platform. Your health information is treated as confidential.
How do refill requests work?
Routine refill requests are generally handled through the patient portal. Submit requests at least three business days ahead when possible, and allow 24 to 48 business hours for processing.